I moved into a terribly neglected home in Advance, NC. Sadly, the roof required being replaced, and I was extremely overwhelmed. As I am from California, and we rarely have to modify, remove, or replace Spanish tile roofs, the idea of having to replace the roof was something that I put off. When I called the Roofing Group, I was met w/ a timely follow-up, and the owner Shawn Cappadona came out and met w/ me to look at the project. What stuck out immediately was that Mr. Cappadona knows roofing, and actually educated me on myriad issues/facets of my previous roof, as well as the new roof. I had five bids, and I am very glad that I went w/ The Roofing Group. Workers arrived punctually at 7:00 in the morning, and daily worked diligently to complete the job. Any time I had a question (and believe me I had many), Mr. Cappadona answered my question(s)--thoroughly. Several of his competitors in the Advance/Triad area, either did not return my phone call, or, worse, came out and and followed up some 4 weeks later. I was so frustrated. I figure if you are going to invest in a roof, you want to know that the roofing contractor will be available and dependable, which The Roofing Group is. Other roofing providers came in quickly, google mapped the square footage, and gave me an estimate; rather, Mr. Cappadona looked at all facets of the roof, made suggestion(s) for various items that would improve roof longevity, and was never pushy! Do your homework-- I did! And, I believe that The Roofing Group far exceeds other local roofers in the area!
I contacted The Roofing Group after I found a leak in my roof, Sean was on vacation but he still called me back and headed my way to see what he could do. He found the problem in my roof, fixed it, explained and then showed me how the people who worked on my roof before I moved in did a poor job repairing it which really is what caused the leak.
We were needing to replace our old roof badly. I contacted The Roofing Group and had Sean come out. We had already had a couple of other roofing contractors give us bids. After Sean sat down and talked with my wife and myself, we felt like Sean was more knowledgeable and was offering more value than the other companies that had come out. We were not disappointed. The roof looks great, and Sean did everything he had promised. We would highly recommend Sean and The Roofing Group.
We were behind on getting our roof replaced but Sean came out right away when I requested an estimate and was very flexible with our schedule which was greatly appreciated. Very professional, delivered fast and efficient. Great products and service.
We found water spots on the ceiling of our family room that I was able to trace back to a water leak in an area of the roof where a gutter is located that regularly overfills with leaves and debris; I knew that somehow the gutter overflow was responsible but wasn't sure exactly how the water was coming in, or if there was any wood/structure damage yet. Sean came out to inspect, and immediately found the problem to be that two of the gutters in the back of the house were installed incorrectly and pierced the roof shingles, thus making a track for the water to come in. He checked it out from the attic, and found no sign of wood damage...and gave me a very reasonable quote to check the gutters' installation, shorten them a bit and cap them off so the ends are not against the roof, and to replace some shingles. He also suggested reasonably-priced aluminum gutter shields for the gutters in the back of the house that we cannot safely reach to clean out ourselves to help prevent debris from filling them up. He brought a crew out on 4/27/16 to get the job done before expected rains start....they completed the work and completely cleaned up afterward. Last night, during a heavy rain, I could only hear the soft falling rain on the roof and the gentle trickle of water in the downspouts...no cascading waterfalls over the gutters, and in the morning NO water leak through the roof. Sean is friendly and professional and we will definitely use The Roofing Group for anything new that comes up.